Engage and motivate staff from different generations. Manage the challenges and reap the benefits of working with millennials through to mature workers.
LEARNING OBJECTIVE
This practical course sets out strategies to manage the different generations in your workplace so you can get the best out of your workforce and manage the challenge of diversity.
Half of New Zealand’s workforce are millennials, and around a quarter of New Zealand’s workforce are aged 55 or over. The exceptionally high level of mature aged workers in our workforce presents opportunities and challenges for organisations of all sizes.
In this course, participants will recognise the need to retain and value our mature workforce and millennials, or else face a decreased labour supply and a skill shortage. Through discussion and case scenarios, course participants will explore how to manage the challenge of generational diversity in your workplace for better working relationships and productivity.
DESIGNED FOR
Professionals, managers and HR professionals who wish to improve how they engage with and manage different generations at work to attract and retain the right staff. This course focuses on how to improve diversity and productivity at work.
LEARNING OUTCOMES
This course is designed to help you:
- Identify characteristics of the five different generations in the workplace
- Compare differences in how to engage and motivate each different generation at work
- Explore attitudes other workers and clients have towards younger and mature workers
- Recognise the benefits of motivating Millennials and Gen Z for greater productivity and retention
- Discover how to communicate with and develop Millennials and Gen Z for business and client success
- Identify the value that mature workers bring your organisation
- Apply ways to adapt work and create opportunities for mature workers in case studies
- Explore strategies to engage and manage mature workers and millennials
- List ways to reduce the risk of unlawful discrimination and biases
DURATION & FORMAT
A five hour course, facilitated online. Concepts and theories will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course.
FACILITATOR
Julia Shallcrass from KiwiBoss Christchurch
Julia Shallcrass is an employment lawyer who specialises in presenting on employment law and HR innovation to help create better workplaces. As founder of KiwiBoss, Julia delivers in-house training to organisations in the public, private and not-for-profit sectors throughout New Zealand. Julia upskills people managers and HR professionals on improving people and performance for productivity. Julia is part of the KiwiBoss team that delivers virtual courses through HRNZ, and regularly presents webinars through CCH Learning. She is an employment columnist for NZ Herald.