Managing Poor Performance and Misconduct
Wed 21 September 9:00am - 3:00pm
Online 

Most Kiwi employers will have poor performers or misconduct at some stage, but many avoid formal processes for fear of getting the process wrong.

Poor performance and misconduct must be dealt with lawfully to reduce the risk of personal grievances. This course will give you the practical tools to lawfully follow performance management and disciplinary processes.


ABOUT THIS COURSE:

This course gives practical guidance to help your staff improve their performance. 
  • Learn how to write performance improvement plans, attend performance management meetings, and support those who may be underperforming to succeed, with graduated warnings to dismissal if required. 
  • Find out how to investigate misconduct and serious misconduct to protect your team and business.  Follow the right disciplinary processes including suspension and formal investigations to reduce your risk of personal grievances.

Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of lawful performance management and disciplinary processes in New Zealand.

Through discussion and group activities, course participants will explore how to manage poor performers and misconduct.

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DESIGNED FOR:

This course is designed for managers and team leaders, and for any HR professionals seeking practical tools on how to manage poor performance and misconduct.  This course focuses on how to reduce the risk of any legal claims and apply best practice.  Participants will have the opportunity to discuss formal performance management meetings and investigation meetings.


LEARNING OUTCOMES:
This course is designed to help you:
  • Identify and deal with poor performance immediately
  • Support staff to avoid poor performance
  • Improve and maintain staff performance for team success
  • Manage poor performers through formal processes like Performance Improvement Plans, warnings and exit strategies
  • Attend formal performance management meetings
  • Identify differences between poor performance and misconduct
  • Investigate misconduct and serious misconduct
  • Consider whether to give a warning or exit for disciplinary matters
  • Resolve employment relationship problems
  • Comply with legal obligations and apply learnings from case law
  • Manage risks when dealing with disciplinary issues


DURATION & FORMAT
Managing Poor Performance and Misconduct is a 6-hour course, facilitated online.  Concepts and case law will be introduced and explained, then applied through scenarios and discussions.  Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants can attend this course individually or as part of the programme on HR Guide for Managers.

***This course is part of the programme for HR Guide for Managers.  To attend the full programme, please see HR Guide for Managers***


NEXT LEARNING STEP

FACILITATOR
Julia Shallcrass from KiwiBoss Christchurch
As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills.  Julia is a practical and engaging presenter with expertise in training leaders to create high-performing workplaces in the course, Leader’s Guide to Performance Management.  Julia is an employment columnist for the NZ Herald.


MANAGEMENT CAPABILITY DEVELOPMENT VOUCHER FUND
This workshop has qualified with the Management Capability Development Voucher Fund programme.


Small businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers. Vouchers may be provided to a business where the Growth Advisors have identified a need for management training as part of an action plan to support the business owner to grow and innovate their business.

For more information on the Management Capability Development Voucher Fund or to find your local Growth Advisor go to www.regionalbusinesspartners.co.nz
Members
$580 inc. GST
Non-Member
$700 inc. GST
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