COURAGEOUS CONVERSATIONS

We all know how important they are, and we generally know when we need to have them. But we avoid them for many reasons.
Once we understand why they are so crucially important and how we can prepare, plan, do and reflect, we then have a much better chance of success and doing what is fundamentally the right thing for us, them and the team.

• 75% of team members believe feedback is valuable.
• 92% of team members agreed with the assertion that “negative feedback, id delivered well, is effective at improving performance”
• 72% of team members under 30 would like feedback on a daily or weekly basis.

 
“Strong relationships are based on trust and communication. But if there is no communication, there can be no trust.” Simon Sinek


Learning Outcomes:
By the end of this session, you will:

1. Understand with clarity why they are so crucial.
2. Understand why they are one component of developing trust in your team.
3. Plan and undertake Courageous Conversations with more confidence.

By the end of this session, you will have:

1. A defined process to help you plan and prepare for Courageous Conversations.
2. Some tips and tricks on how to be more effective.
3. More confidence.

DURATION
3 hours

FACILITATOR
Richard Roberts has been in management and leadership roles his entire career which culminated in him looking after Dunedin Airport as CEO.
Richard clears the smoke and noise around what he believes are crucial capabilities of any manager or leader. Helping you understand why they are important and how and what you need to do to make them more effective.


Not-for-Profit organisations, clubs and charities that are eligible* will receive a 50% subsidy.
Subsidised workshops are due to the generous support of Otago Community Trust (OCT). *Eligibility criteria: Not-for-Profit organisations, charities, and incorporated societies are to be a registered organisation with a NZBN #, Society # or Charities #. Please provide us with the NFP name when you register.  Please note that as part of our reporting requirements, your organisation name, the course name, and the course cost will be shared with OCT.  Funding support applies to both the OCT funding boundary and courtesy of Business South, the wider Otago and Southland NFP organisations. Terms and conditions apply.