Giving Feedback and Performance Reviews
Wed 14 September 9:30am - 2:00pm

Giving feedback is essential for developing top performers. Coach staff for success, conduct performance reviews and set goals for high-performing teams.

Giving effective feedback is essential for improving staff and team performance. Performance development is one of the most effective ways to improve productivity and a company’s profitability.

Yet many managers avoid giving constructive feedback for fear of getting it wrong and facing legal action.


This course focuses on how to create a high-performing team by giving effective feedback and coaching to improve performance.
Through discussion and scenarios, course participants will explore how to give constructive feedback, coach staff, and conduct performance reviews.
We will answer questions like: How often should you meet with staff in regular catch ups? What are SMART goals and performance objectives? How can you reduce manager biases for a fair assessment in performance reviews? 

Participants will learn how to give effective feedback and conduct performance reviews with ease.
This course is not designed for participants registered for the online course Leader’s Guide to Performance Management which is a comprehensive guide of this topic.

This course is designed for professionals, team leaders, managers and HR professionals who wish to improve how they conduct performance reviews and give feedback to their team. This course focuses on how to coach staff and conduct performance reviews and set goals for success.

This course is designed to help you:
  • Recognise the importance of frequent feedback for developing high-performing teams
  • Consider regular catch ups with staff for effective two-way feedback
  • Identify tools and techniques for giving staff constructive feedback with confidence
  • Practice giving constructive feedback to improve results
  • Recognise the importance of praise for positive working relationships
  • Consider content in a performance review template
  • Identify how to assess staff performance fairly by reducing manager biases
  • Consider a checklist for conducting performance reviews easily
  • Set and evaluate goals for staff to challenge and motivate high performance.

Giving Feedback and Performance Reviews is a 4.5 hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants can attend this course individually or as part of the programme on HR Guide for Managers.

***This course is part of the programme for HR Guide for Managers.  To attend the full programme, please see HR Guide for Managers***


Julia Shallcrass from KiwiBoss Christchurch
As director of KiwiBoss, employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills.  Julia is a practical and engaging presenter with expertise in training leaders to create high-performing workplaces in the course, Leader’s Guide to Performance Management.  Julia is an employment columnist for the NZ Herald.

This workshop is registered with the Management Capability Development Voucher Fund programme.

Small businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers. Vouchers may be provided to a business where the Growth Advisors have identified a need for management training as part of an action plan to support the business owner to grow and innovate their business.

For more information on the Management Capability Development Fund or to find your local Growth Advisor go to
$385 incl. GST
$470 incl. GST
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